Online communication tips

For all the wonderful people I met today at the Triangle United Way’s communication seminar for nonprofits, here are all the links mentioned during my workshop:

In each case, the hyperlinked ‘example’ will take you to my own personal page on that site. One of the important aspects of online social networking is that individuals can create and manage their own identity with which to interact with the community.

  1. blogging
    There are so many tools, and the right just depends on what your needs are. The most social one is Live Journal, the absolutely simplest is Blogger, the most powerful is Drupal. MovableType and it’s hosted version TypePad are also popular. I usually recommend WordPress because it is powerful and flexible without being difficult to use. Free hosted blogs are available at WordPress.com (example – one of my wordpress blogs)When you blog, your posts go into a standardized feed (see ‘bloglines’ below), which can be understood by other sites.
  2. Technorati searching blogs
    This site collects, sorts, and indexes millions of blogs. You can use it to search by topic and to give your own blog a wider audience. You can automatically ‘ping’ sites like Technorati and tag your posts when you publish so that more people will be able to find your blog. (example)
  3. del.icio.us bookmarks
    Save and organize bookmarks with tags, and browse the tags of others. (example)
  4. flickr photo & album sharing
    Upload and tag photos and add them to groups. Browse photos by personal contacts, tag, date, or “interestingness.” (example)
  5. bloglines aggregator
    Collect and organize RSS feeds. See how many other users subscribe to each feed. Now you can read (or at least skim) lots of blogs and other sites with feeds. (example)
  6. friendster the original social networking site
    Make your own profile, connect to friends, browse by connections, interests, geography, etc. Send announcements to your network, make matches between friends and colleagues. Facebook, tribe net, orkut, linked in, and my space are also popular with different communities. (example)
  7. wikipedia collaborative wisdom
    This is a great place to find information, on everything from global politics to new technology. You can contribute your own knowledge for public benefit, and even create new pages for topics you think are missing. (example – “nonprofit technology” entry)
  8. 43things sharing and supporting goals
    List your personal goals, find people with common goals and support each other. See also 43people, and 43places. (example)
  9. instant messaging
    As with blogging, there are many viable choices. For IM (instant messaging), get a multi-protocol client so you can use different systems with one application (Windows: Trillian, Mac: Adium or Fire). The different protocols or networks include: AOL, Yahoo, Google Talk.
  10. Internet phone
    VOIP (voice over IP) not only allows you to talk person-to-person for free, it allows for conference calling and other features. Skype is the most widely adopted, but Gizmo is also a good option.

With all of the examples above I have now given you 10 new ways to communicate with and relate to me and any of your potential clients, volunteers, activists, or donors!

Also, I did not spend much time on it, but I do highly recommend Jon Stahl’s suggestions for online communication planning. Even if you don’t use all of it, some will probably be helpful to spur new thinking.

Here is the “technology trap” that you should always keep in mind to help your organizations manage technological change:
The Technology Trap

And finally, here is a printer-friendly PDF of my presentation. Please enjoy!

When “your” network bites back

Cross posted from my work blog.

There's a great write-up by Adam Conner over on the Personal Democracy Forum of how the small actions of many autonomous individuals can add up to a networked tsunami. 

Yesterday, Facebook launched a new feature called feeds, which is a live stream of constant updates on the recent activities of your Facebook friends. Everything you or your friends do on Facebook, from adding new friends, to changing your profile, or commenting on other people’s pictures, is now streamed live to your homepage when you log onto the site. It was new, technologically impressive, and unexpected.

And a lot of people didn’t like it. Really didn’t like it.

Users immediately began creating anti-feed "groups" in Facebook to protest the change.

One group in particular, "Students against Facebook News Feed (Official Petition to Facebook),"; somehow connected the intangible elements of luck and timing to become the most popular “anti-feed” group.

By 11:55pm on Tuesday, its first day of existence, the group gone from 0 members to 68,607. At 12:55am it had grown to 85,521 members, having added nearly 20,000 members in an hour. At 2:06pm today there were 223,460 members, having almost doubled in size in 12 hours.

Facebook was promoting it's own protesters involuntarily through the unpopular new Feeds feature.

Every time someone joins the Facebook group "students against Facebook news feed," every single friend that user has is made aware of this the next time they login, without any action other than joining the group being required from the user.

This is a great example of how network infrastructure allows many people to communicate directly with each other and enables collective network action to flow through the pipelines.   Read the entire story at http://www.personaldemocracy.com/node/999

IBM Insight

Thanks to the guys (there are no gals) at Civic Actions for linking to this fascinating article by a team of software engineers at IBM comparing content management systems. This is the first in a series called “Using open source software to design, develop, and deploy a collaborative Web site.”

Mambo was very appealing from the ease of install and the UI, but the development track at the time was fractured and didn’t give us any confidence of support.

Typo3 seemed to have a huge community and the maturity we were looking for. However, the learning curve for using Typo3 is daunting in comparison to Drupal.

We did have to invest some time to learn the Drupal way, and the framework just seemed to make sense. We also felt that Drupal provided the right combination of framework and flexibility to break out of the framework when needed to get the job done. With all things considered, we decided to use Drupal. The landscape of open source CMS is continuously changing, and in the future we’ll revisit these and any new entries in the field.
Using open source software to design, develop, and deploy a collaborative Web site, Part 1: Introduction and overview

Help pick SXSWi 2007 panels

South by Southwest is inviting folks to help them select the panels for their 2007 Interactive conference. I put in two proposals: “If All Politics is Local, Why Are you Still Reading DailyKOS?” and “Advocacy 2.0: Movement-building in the Age of Connectivity” (featuring Marty Kearns). Both are listed in the politics/social activism category. There are 173 proposals so I recommend using categories to navigate, even though they are kind of silly.

Offical announcement from the wonderful and talented Hugh Forrest after the jump…

Continue reading “Help pick SXSWi 2007 panels”

Mad’s new gig

I have a bit of a backlog of things I want to blog about. This one’s just a quick bit of good news. Online fundraising guru and all-around fabulous creative person Madeline Stanionis has left her job as President of Donor Digital to become a freelance consultant.

I guess this means her book “The Mercifully Brief, Real World Guide to Raising Thousands (If Not Tens of Thousands) of Dollars with E-mail” is doing well.

I met Madeline because she stuck out like a beacon of interestingness at a big boring reception when I was working at Planned Parenthood. I went over to talk to her and was amused to find out that she was working (as a consultant) for our ally/nemesis NARAL. We talked about how silly the rivalry was and agreed that we would be friends, even if we had to keep it a secret from the competitive sister organizations.

She’s the kind of person I always wish I could spend more time with. Hopefully soon I will make it to her super-cool conference Web of Change where I can stop wishing and start hanging.

Best of luck in your new consulting effort, Madeline!

Big news for Katrin Verclas and N-TEN!

In a sign of N-TEN‘s ongoing lack of web savvy, this announcement was all over e-mail yesterday but not online anywhere… until now:

From Lynn Labieniec, Chair of the N-TEN Board:

On behalf of the N-TEN Board, I am very pleased to announce that Katrin Verclas will be our new Executive Director. Katrin will start on June 1st for a smooth transition before Joe Baker, our current Executive Director, leaves at the end of June.

The letter continues after the jump: Continue reading “Big news for Katrin Verclas and N-TEN!”

A collective “nice to meet you”

It seems like after every conference I come away with a handful of business cards and the intention to follow up with lots of new people and possibilities. However, my intention does not always translate into action. Although I still hope to contact these folks and/or blog about about all the cool things they are doing, for now I am going to do a brain dump to document (and lazily ping) everyone.

Continue reading “A collective “nice to meet you””

Thanks for making it happen with me

I just got home after a very long day of inter-coastal travel. I will post a longer thing tommorrow about the rest of the awesome people I met at NetSquared.

So I was recruited to lead a Making it Happen: Tips & Tricks session at NetSquared. I called it: how to be more cause-based, aka network-centric advocacy, aka bottom-up, aka cluetrain advocacy, aka user-centered, aka movement building. Basically I gave a little intro to the above topic and discussed it with anyone who wanted to stop by. People asked a lot of good questions and together we came up with a lot of great ideas for how to empower the supporters of our issues and help them lead our movements for change.

Thanks to everyone for chatting with me:
Continue reading “Thanks for making it happen with me”

Whew!

NetSquared was one of the best conferences I’ve been to in years. I kept having experiences that were so interesting I wanted to blog about them but the coolness didn’t stop and I was torn between doing cool stuff and blogging about it. (Yes I am a geek!)

There were just as many cool people as at other conferences, but less chaff. One of the most radical transformations for me: I have now joined the world of Second Life. Gotta go have some experiences…