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How to tell my story

I have finally finished compiling my detailed timeline of how I got hacked and then unhacked myself. It includes the exact times that I received password reset messages, when I wrote to support, when they wrote back to help, when

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Doing the 2-step

So right after my Twitter account was hacked I learned that Twitter had finally implemented 2-step authentication just days earlier. I have now turned it on, of course. But the really gigantic part of getting hacked was losing control over

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Thank you, Dreamhost!

I am back into my account! I think the social pressure helped, so thanks to EVERYONE who has been sharing my story. Next up, restoring my Twitter profile, including the content. This looks promising:  https://twitter.com/dickc/status/339600124584030208

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Thawing at Dreamhost?

Are they getting sick of my complaining e-mails or is the social pressure working? I don’t know but this evening Dreamhost offered me a different way to authenticate myself, which I have now done!  It will be hours before they reply of course, if

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Tickets, please

A few folks have asked for my support ticket numbers with Twitter and Dreamhost to follow up. I’m a little nervous about posting them publicly as the hacker might try to engineer that against me. If you have a contact

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One last try

Hello, friends. Many of you have helped me by reaching out to your personal contacts who work at Twitter or Dreamhost, and some have even written angry letters to them. I appreciate this support. Although it hasn’t had any visible

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Catch 22

So Twitter will only respond to ruby@lotusmedia.org, which was associated with @ruby.  The hackers changed @ruby to @notrubyyo, and then deleted it. Who knows what address they have associated with the new @ruby account? My Dreamhost account (which includes lotusmedia.org

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Dreamhost gives me the finger

After being a loyal customer for well over ten years, Dreamhost is apparently brushing me off like so much dandruff.  I can’t understand why they’re not concerned about a known malicious hacker having access to their web servers, DNS, e-mail

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Thank you, Apple. Twitter, not so much.

This morning I restored access to my Apple ID and locked out the hacker. I also got this from Twitter, just reinforcing that they do not give a shit about me (one of their first 1,000 users).  Hi, Unfortunately, we

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24.234.193.4

That’s the IP address from which my Dreamhost account was reset.  Also the hacker sympathizer that’s been posting here on my Tumblr is usuck@sucks2suck.com, IP address: 216.188.231.165, for whatever it’s worth.

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Welcome

ruby+izzy on NYE

Welcome to the online home of Ruby Sinreich. Twitter has nearly killed my blogging so I recommend keeping up with me there: @Ruby.

Me, everywhere

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