Tag: hacked

Apple, not on the case. Neither are PayPal or Dreamhost.

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Apparently the entire Apple tech support team is on vacation today?

Seems like it would behoove them to let me talk to a human as soon as possible.

Earlier I got a message about my Apple ID being linked to an iPhone and iCloud, neither of which are things I use. This whole ID is so old and abandoned that I doubt it even has valid credit card attached. Are there any other risks I should be looking for with this?

PayPal and Dreamhost have also not replied to requests that I have submitted via forms or real support addresses. Not. Even. Replied.

Fuuuuu

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I am powerless to stop this, apparently.

The following email address (rubyji@gmail.com) was deleted from your Yahoo! account ‎(al********)‎.

To ensure that your account information remains accurate and secure we notify you whenever this information changes.

This change request was made on May 27, 2013 at 04:42pm EDT.

Humans at Twitter

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Thanks to all of you who are trying to contact the human beings that you personally know at Twitter.

This afternoon I got a response form someone named Verenski to my request submitted last night via https://support.twitter.com/forms/signin, but all it said was:

Hi,

I’ve just replied to your other request. Please respond to that other email.

Thanks,

verenski

But I didn’t get any other reply! Is the hacker in my Gmail deleting messages? Or did they contact Twitter themselves to make them look legit?

I responded saying I had no other reply from them, but now I imagine I have to wait hours for another response. I wonder if they would be able to call me on the phone?

Twitter / mat: @kathrynyu Sounds like the …

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Twitter / mat: @kathrynyu Sounds like the …

  1. 6h

    ’s Twitter, Paypal, Dreamhost, Apple ID, etc was hacked and her Twitter account was taken over. Familiar…

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  2. 5h

    @notrubyyo no I had not seen it. Do either of you know her? Honestly not sure what can be done w/o Twitter but happy to help

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  3. 5h

    Twitter is on it now. But maybe you can offer up some extra tips, or wisdom, or sympathy.

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Sounds like the email is at the root of the problem. I’d check with Apple and make sure no purchases were made

Getting started with login verification | Twitter Blog

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Getting started with login verification | Twitter Blog

So it turns out that less than a week ago, Twitter quietly implemented two-factor authentication, which could have really helped protect me form this attack.  I have been begging for more security on my account for a while but Twitter either didn’t tell anyone about this, or I missed it while I was immersed in DrupalCon Portland all week.

Every day, a growing number of people log in to Twitter. Usually these login attempts come from the genuine account owners, but we occasionally hear from people whose accounts have been compromised……

Dreamhost/domain hacked?

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I’m starting to think this problem goes back before yesterday. It was on Saturday that I originally noticed that my web site at lotusmedia.org was messed up. It’s a WordPress site and it was failing to connect to the database.

I tried updating the WP software from my Dreamhost control panel, as this sometimes straightens things out, but it made no difference. Dreamhost is the server for my website, but it’s also the domain name server for lotusmedia.org and several other domains that I own.

I can’t log in to Dreamhost now, but I did verify that the domain name registration hasn’t changed at least. I’m wondering if the hackers have accessed my ruby@lotusmedia.org address, which currently goes right into my Gmail account. I’m still getting messages sent to that address, but maybe they are too!