You don’t think you can do anything about this? Cause you’re not sure if the account maybe doesn’t belong to the person in control of it? Really??? Thanks to Travis C for the tip about the new Twitter bio. In case anyone is curious, I’m not going to buy my own account back from some …Continue reading "Really, Twitter?"
A few folks have asked for my support ticket numbers with Twitter and Dreamhost to follow up. I’m a little nervous about posting them publicly as the hacker might try to engineer that against me. If you have a contact at either company and would like the ticket number, either comment on this post and …Continue reading "Tickets, please"
Hello, friends. Many of you have helped me by reaching out to your personal contacts who work at Twitter or Dreamhost, and some have even written angry letters to them. I appreciate this support. Although it hasn’t had any visible impact yet, there must be a point at which it can break through the wall. …Continue reading "One last try"
So Twitter will only respond to email@example.com, which was associated with @ruby. The hackers changed @ruby to @notrubyyo, and then deleted it. Who knows what address they have associated with the new @ruby account? My Dreamhost account (which includes lotusmedia.org DNS) has been hacked and they are also not talking to me because I haven’t …Continue reading "Catch 22"
After being a loyal customer for well over ten years, Dreamhost is apparently brushing me off like so much dandruff. I can’t understand why they’re not concerned about a known malicious hacker having access to their web servers, DNS, e-mail servers, etc. As you have not provided the primary four digits of the account number …Continue reading "Dreamhost gives me the finger"
This morning I restored access to my Apple ID and locked out the hacker. I also got this from Twitter, just reinforcing that they do not give a shit about me (one of their first 1,000 users). Hi, Unfortunately, we need to communicate with you via the email address that has been associated with the …Continue reading "Thank you, Apple. Twitter, not so much."
It’s been over 12 hours since I heard a peep from anyone at Twitter, but several folks I know say they are contacting friends who work there. Meanwhile, I just got an unsolicited password reset e-mail from my secret back-up Twitter account! Either Twitter is helping me fix the wrong account, or I am under …Continue reading "Ugh, really?"
Who is “manI” (@ericpual777) and why is he following and tweeting at my hacker? Any connection?Continue reading "Hey, Mani!"
Thanks to all of you who are trying to contact the human beings that you personally know at Twitter. This afternoon I got a response form someone named Verenski to my request submitted last night via https://support.twitter.com/forms/signin, but all it said was: Hi, I’ve just replied to your other request. Please respond to that other …Continue reading "Humans at Twitter"